Welcome to the EssentialCare Standard

Esteemed expert Peter Drucker once wrote that a company,

“Exists to create a pleased customer.”

The best organizations begin the day considering how to best achieve a ‘pleased customer.’  If it is able to do so with enough clients and over sufficient period of time, the company will be counted among the leaders in its industry.

The measure of whether our customers are “pleased” with the EssentialCare experience is the extent to which they would readily recommend us to a close friend.  We are pleased that for every year in which the data has been tracked, EssentialCare has achieved over 99% in this critical measurement of organizational health and client satisfaction.

EssentialCare is the trusted care provider to thousands of seniors each year.   With nearly everyone one of them willing to state objectively they would not hesitate to recommend our services to a close friend, we are confident the EssentialCare formula is one that stands alone in the caregiver industry.

Some reasons for this include:

• Only about 10% of caregiver applicants to EssentialCare are offered employment
• Caregivers must have a minimum of two years of experience before they can begin working at EssentialCare
• Personalities matter.  Our client to caregiver matching program seeks to find compatibility between your loved one and the caregivers who will work with him or her.  We even allow you to review the caregiver’s background before he or she begins to work with your loved one.
• Our caregivers go through rigorous training prior to ever working with your loved one and engage in continuing education throughout their time with EssentialCare.
• The EssentialCare Client Assessment helps you to make sure you are getting the services your senior needs – not more, not less.
• Our services are backed by an industry leading 100% guarantee.
• EssentialCare caregivers engage in daily activities with your loved ones specifically designed to not only keep them safe and perform tasks on their behalf, but to engage the client in activities that may their outlook at approach.  Our goal is to leave each client with a smile – a smile they will then share with another.