Working with an Agency

Working with an agency like Essential Care can greatly reduce your physical and emotional stress, improve bonds between you and your senior, and enhance your senior’s motivation and lifestyle.  While most agencies providing home care services have a general interest in caring for seniors,  Essential Care has developed industry leading practices to ensure our clients are not only satisfied – but that they have a fantastic experience working with our organization.  It may sound cliché, but we believe if we can make the seniors in our care smile – then we are doing a pretty good job.  They are most likely to smile when they are in the care of someone who is a good “personality match” for them and who is genuinely interested in their well-being – and their family members don’t have to worry about the small stuff:

• Essential Care’s FREE care assessment helps you make the best decision for your loved ones.
• Once the best care decision is made, you are carefully matched with an exceptional caregiver.
• For your comfort, you are welcome to review your caregiver’s profile before service begins.
• We know your time is important.  Care services can begin within hours of the selection process.
• A care manager is available to you 24/7, toll free!  No answering machines or phone services.

Essential Care sees our services as a partnership with you in caring for your loved ones.  To begin, we provide a FREE senior care assessment-in your home or at one of our convenient offices to better understand the situation of the family or friends and the best form of care for the senior.  One of our care managers will meet with you at the time and place of your convenience, during which time your care options will be discussed.  Next, our care managers review the assessment and use leading technology to help select a quality caregiver match for your senior.  We even allow you to review the caregiver’s profile before service is started. Essential Care can start services within an hour of selecting the best care plan and caregiver for your senior.

You have no obligation and no long-term contract to sign. Our caregivers will serve you only as long as you are completely satisfied.  More, Essential Care managers are available 24/7, toll-free!  These managers are ready to hear and understand your needs, large and small. No service is too large, and no request is too small to ensure the care and comfort of your senior (including last-minute requests for in-home care, respite care, transportation assistance, hospital sitting or patient discharge cases).