The EssentialCare Institute is a proprietary training program that all EssentialCare Support Staff attend to ensure EssentialCare delivers the best care in the industry. From caregivers to support staff, everyone who bares the EssentialCare name attends institute training programs on an ongoing basis.
More than a manual that is handed to employees, the EssentialCare Institute is designed to unleash the spirit of exceptional service that has come to exemplify working with EssentialCare. In order to deliver exceptional care to our clients, we only work with exceptional caregivers. We then invest heavily in developing in these caregivers a model of service and processes for care that have come to distinguish EssentialCare with thousands of households across America.
Those who share a similar passion and pride in their work tend to find working with EssentialCare an extremely rewarding experience.
The material utilized in the Institute is carefully crafted to achieve the following three goals:
1). To infuse already service oriented people with the specific knowledge and skill set to confidently apply this passion on behalf of EssentialCare’s clients.
2). To create a cohesive spirit regarding specific processes and work that allows EssentialCare to deliver similarly exceptional care across thousands of clients.
3). To invest in those who make EssentialCare their career with the ability to develop their talents and skills in a way that will infuse the company with a constant spirit of learning and innovation centered on delivering industry leading levels of client satisfaction in the caregiver industry.